Accountability

We hold ourselves accountable for our responsibilities while recognizing that progress and learning comes from mistakes and failure. Recognizing this natural process is a step towards a better team dynamic, product, service, and customer experience.

Delightful Experience

Excellence Without Influence | We provide high quality products, spaces, and services to our customers consistently and without compromise. Just because we know what’s served and how customers are treated at other establishments should not limit our ability to set a higher standard within our community, both in quality and novelty. We value the human touch of handmade products and a curated experience. The customer experience should be considered at all times, from our greeting in the parking lot to the way a crouton is set on a cup of soup.

Balance of Familiarity | Supporting local or familiar products and businesses is important to building a vibrant community, and supporting non-local or unfamiliar products and businesses is equally important in creating a unique and delightful customer experience

Collaboration - “Rising Tides Lifts All Boats”

Open communication with all team members develops deeper relationships, enables easier navigation of conflicts and goals, and allows for a more meaningful sense of self-expression. A supportive environment is built on relationships of trust, respect, and encouragement among team members.

Trust | The continual development of trust within team members enables the organic growth of ideas and goals.